Orders are lovingly packaged and dispatched within 2 working days of purchase, unless stated otherwise. All items will be sent via First Class with Royal Mail for UK orders and standard Airmail for all international orders.
Estimated delivery times are:
UK 1-3 days
Europe 5-10 days
Rest of World 7-21 days
Delivery is set at a fixed rate of £2.95 for all UK orders and £4.95 for all international orders.
Please allow extra time for delivery during busy periods such as Christmas and Bank Holidays.
Please note: The recipient of any products shipped outside the European Union may also have to pay import duty/taxes, fees and charges applied by customs or other authorities in your country.
Returns and Exchanges
I gladly accept returns and exchanges. Please contact me within: 14 days of delivery. Ship items back within: 30 days of delivery.
I don’t accept cancellations, but please contact me if you have any problems with your order.
Because if the nature of these items, unless they arrived damaged or defective, I cannot accept returns for:
- custom or personalised orders
- digital downloads
- items on sale
conditions for return:
buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
I will only use your shipping and billing address, and contact information
- to communicate with you about your order
- to fulfill your order
- for legal reasons (like paying taxes)
At Elf Paper Co we want you to know your personal information you share with us is in safe hands, and your data will never be sold on to other companies.
If you have any questions please feel free to contact me and I’ll be happy to help. You can contact me by emailing firstname.lastname@example.org
If you would like to stock Elf Paper Co products in your shop, please send an email.
All artwork, design and products at Elf Paper Co are the property of Elf Paper Co. and the copyright is held by its creator Caroline Denton. It is illegal to reproduce any artwork that I make and/or sell. Thank you for understanding.